About SERVPRO of Sorrento Valley / University City

James E. Thompson

Owners of SERVPRO of Sorrento Valley / University City

SERVPRO of Sorrento Valley/Universal City was founded in 2005 by James Thompson. Coming from a family with a deep history in SERVPRO, his father founded a franchise on the East Coast 40 years ago which is now operated by his sister. With this extensive background growing up in the industry, James decided to start his own SERVPRO franchise here in San Diego.

The early years found SERVPRO franchises cleaning carpets, upholstery and draperies. Over the years SERVPRO entered the water/fire damage mitigation business and has been expanding ever since. Currently, we love to help YOU, our customer, navigate the challenging aspects of a water, fire, or mold loss. Insurance companies can be a challenge to work with and SERVPRO of Sorrento Valley/Universal City loves to assist our customers by making the process as smooth as possible.

We specialize in water, fire and mold mitigation and carpet and upholstery cleaning. We’re also certified with the State of California in biohazard and trauma cleanup.

Call us today and we’ll be happy to answer your questions and help make it “Like it never even happened."


Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • CMT - Commercial Carpet Maintenance Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • RCT - Rug Cleaning Technician
  • RRT - Carpet Repair & Reinstallation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician


  • Community Associations Institute (CAI)
  • San Diego Associations of Realtors- SDAR
  • San Diego County Apartment Association (SDCAA)
  • San Diego Insurance Adjusters Association (SDIAA)


  • Franchise of The Year
  • Outstanding Sales Performance
  • Double Volume Award
  • Outstanding Sales Performance