What our Customers say...


Oscar was very helpful and courteous!

The customer service we have received all along the way has been wonderful and we will definitely be letting our insurance company know how terrific the services from SERVPRO Sorrento Valley have been.

Every SERVPRO worker we have dealt with has been professional and absolutely wonderful!

Extremely friendly, knowledgeable, on time, and always willing to answer any questions. Totally satisfied with performance. Mike is the tech that helped us, he was extremely professional.

Tyrone was very good at communicating with us and resolving a few accidents that occurred.

They were great, fast, and professional.

They were great! Did more than I expected. Very professional and caring.

All of the team members were courteous, always prompt, arrived when they said they would, and caused no delays. They also explained the process to us clearly, and let us know what each step of the process would entail.

I don't know much about the process, but the technicians worked according to our insurance carrier's requirements.

Mike was very professional and a pleasure to work with during our crisis.

Martin was the first person I met after the fire. He, and his staff worked tirelessly in order to get us in our home as quickly as possible. Martin even bought me lunch when I forgot mine! When Martin couldn't remove the cooktop due to our insurance carrier being unwilling, Jim showed up and cleaned it himself. If I, or anyone I know ever need cleaning services again, I will absolutely be requesting SERVPRO of Sorrento Valley.

Tyrone, Martin, and the staff at my home allowed us to feel comfortable during a stressful time. They were very accomodating while we were displaced from the house for a long time. 

The staff was very patient and allowed time to answer my questions and explained in detail any issues I was concerned about. 

I would like to thank everyone at SERVPRO Sorrento Valley! Especially Martin for his flexibility and his sesitivity to the situation.