Recent Posts

Commercial Emergency Fire Services

3/5/2020 (Permalink)

Water and fire damages tend to occur when we least expect them to. For commercial properties, speed is of the essence to ensure business operations can resume as soon as possible. The same goes for commercial residential buildings. We recently had one of our client's commercial buildings catch on fire, affecting several units. We responded right away to perform emergency services. Our technicians boarded up doors and windows to ensure the property was safe and secure. Although the HOA ended up filing an insurance claim for the structural damage, the contents are considered homeowner responsibility. With multiple units affected this means we have to work with different insurance companies, multiple claims, and various adjusters. SERVPRO of Sorrento Valley/University City is prepared and ready to handle all types of large, commercial losses. We have the experience and organization needed to properly and efficiently handle this type of work. If your business or commercial property experience a water or fire damage, give us a call!

Christmas Tree Fire Hazard

12/6/2019 (Permalink)

If you had a real Christmas tree growing up you may have heard about the potential fire hazard they bring, but why? These are the top 3 reasons according to the National Fire Protection Association. The number one reason is that 44% of Christmas tree fires are caused by faulty electrical distribution or lighting equipment. Make sure to check your lights each year for any damaged bulbs and avoid using extension cords. The second reason is that a heat source, such as a candle or space heater, were too close to the tree. Always check the area around your tree, as well as anything flammable near your candles and space heaters. Additionally, 44% of holiday decoration fires are caused by a heat source. The third Christmas tree fire cause is due to intentionally set fires. Make sure if you are going to burn your Christmas tree, that it is done safely outside away from any structures, trees, or other flammable materials. If you happen to experience a fire in your home whether it is due to a Christmas tree, holiday decor, or cooking, give us a call!

Why SERVPRO for Mold Remediation

10/19/2019 (Permalink)

If you see visible mold, do not attempt to clean it yourself. If you disturb the mold, the spores can become airborne and spread throughout your home, causing more damage.

What to Do:

  • Contain the affected area such as by shutting a door, and stay out of the area.
  • Turn off fans and the HVAC system
  • Contact SERVPRO of Sorrento Valley/University City for mold remediation services.

What Not to Do:

  • Do not touch or disturb the mold.
  • Do not attempt to dry and blow air across any surfaces with visible or suspected mold growth.
  • Do not attempt to clean the area and spray bleach or other disinfectants on the mold.

If you see mold, call us today!

Our technicians are trained and experienced in mold restoration projects. Call us at (858)527-1144 today to get an estimate.

How To Prepare For The Winter Ahead

10/19/2019 (Permalink)

Fall is officially here and before you know it, the rains will start and water damage will be more likely. We recommend following these steps in order to make sure your home is ready for the wet and cold winter ahead:

  • Check your home's heating system and replace filters.
  • Inspect the exterior and interior of all windows and doors. If needed, repaint and caulk the areas to prevent water from leaking in.
  • Clean your gutters to prevent a back up, which can lead to water flooding down the side of your home.
  • Test smoke and carbon monoxide detectors. Most house fires occur during winter.
  • Check your trees. Have branches that brush up against or over the house trimmed.
  • Divert water: add extensions to downspouts so that the water doesn't pool up right next to the house
  • Check the roof for any signs of damage or cracks. 

Fire Damage Prevention Tips

10/16/2019 (Permalink)

Not only can fire damages be very costly, but they can be scary and take the longest to repair and rebuild. We recommend following the tips below to help avoid a fire damage in your home:

  • Keep the stove and oven clear of debris, towels, and cookbooks. The most common fires start in the kitchen.
  • Stay in the kitchen while you are cooking. Don't leave hot cooking surfaces unattended.
  • Empty the lint filter in the dryer every load. Also don't forget to clean out the external dryer vents once a year.
  • Maintain electrical cords, checking for frayed or corroded wires. Use extension cords for a temporary fix and switch to a surge protector as soon as possible.
  • Don't leave burning candles unattended. Make sure they are a safe distance from any flammable items such as blankets or curtains.
  • Shut your doors when you are not home or are sleeping. Fire spreads quickly when there are no barriers.
  • Give your fireplace ashes enough time to cool down. We've had several customers who had a house fire due to throwing their warm fireplace ashes into the trash can.

Returning After A Storm - The First Steps

10/16/2019 (Permalink)

Living in San Diego we generally have mild weather throughout the year. However, like in recent winters, we get storms that cause flooding and water damage. We've put together a list of action steps to take when returning to your commercial or residential building after local authorities have indicated it is safe.

  • Notify your insurance agent to determine insurance policy guidelines and steps to take.
  • Wear sturdy shoes and protective clothing while entering and dealing with flooded areas.
  • Do not enter rooms with standing water where electrical hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. 
  • Move large furniture away from walls, wipe excess water from wood furniture, and place foil or wood blocks between furniture legs and wet carpet.
  • Do not leave rugs or colored items on the floor as they can cause staining.
  • Do not turn on ceiling fans if the ceiling is wet or sagging.
  • Throw away all food that has come into contact with flood water, even if it is canned.

While waiting for SERVPRO to arrive we recommend following these steps to avoid further damage.

Why SERVPRO for Fire Damage

10/15/2019 (Permalink)

Disasters strike when we least expect it however all is not lost.  We recommend calling SERVPRO of Sorrento Valley/University City right away so that we can assess the damage.

SERVPRO of Sorrento Valley/University City is a fire and water cleanup and restoration company based in San Diego, CA. Since 2005, our experienced technicians have helped homeowners throughout the area with professional fire restoration services to restore your home "Like it never even happened".

Many times restoration services can be costly. Although this may tempt homeowners to open a web browser and search for DIY remedies to these damages, this can cause even more problems and danger. Many DIY homeowners will try to clean and repair the damage themselves, but often times they miss an area that they didn't know was damaged.

For example, firefighters extinguish fires using water or other chemicals. The moisture can affect other areas of the home that aren't visible to the human eye. We have the experience and equipment to detect areas where the moisture may be hiding. It's important to contact a professional service right away so that they can assess the area for moisture and prevent long term damage.

Another example is when there is smoke and soot in the home. There are different types of smoke that take certain specialty products to properly remove the soot and odor.

These products will need to be handled with care by professionals who understand their dangers and how they work. SERVPRO of Sorrento Valley/University City offers home inspections, damage assessment, and fire restoration services that are individualized to each home’s condition. We have the training and equipment needed to restore your home back to its original condition.

Power Outages - Are You Ready?

10/14/2019 (Permalink)

Power outages are caused by a number of things: animal contact, natural disasters, equipment failure, vandalism, motor vehicle accidents.

Recently Pacific Gas & Electric, known as PG&E, made the decision to shut down power affecting nearly 1 million customers. It was the largest planned power outage in our state's history.

Many customers were upset about this and both businesses and homes without generators suffered from it. PG&E's reasoning was to prevent wildfires such as the Camp Fire that occurred last year. It was the most deadly and destructive wildfire in California. The fire was caused by a PG&E transmission line. 

So whether there is a planned power outage to protect us from a potential fire, or it occurs from weather or human contact, would you be prepared?

Here is a list of steps below to help you be prepared:

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems. Monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

IICRC Certification: Trust The Professionals

10/14/2019 (Permalink)

SERVPRO of Sorrento Valley/University City is proud to be a certified member of the IICRC: Institute of Inspection Cleaning & Restoration Certification. 

The mission of the IICRC is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries.

The IICRC is also a member of the American National Standards Institute (ANSI), further ensuring that standards are being followed on a national level.

We proudly invest in our employees and send them to the IICRC for training. After taking the classes they take a test to be certified in a number of areas in the restoration industry. As time progresses and technology advances, the IICRC stays up to date and therefore, so do we. The next time you experience a fire or water damage be assured that our technicians are professionally trained and experienced.

Emergency Ready Profile - Is Your Business Emergency Ready?

10/10/2019 (Permalink)

Did you know that an estimated 50% of businesses that have to close due to a disaster such as a fire or floor damage, never reopen? For the businesses that do reopen, a majority of them had an emergency preparedness plan. SERVPRO of Sorrento Valley/University Place offers the Emergency Ready Profile, a tool that can help prepare your business for any emergency that may happen. The SERVPRO Emergency READY Profile serves as a quick reference document, detailing important building and contact information. It can be an ideal supplement to any existing emergency preparedness plan.

Rather than simply reacting to a disaster, businesses can be proactive by establishing a relationship with a restoration company. SERVPRO of Sorrento Valley/Univeristy City is a leader in fire and water damage response and can help you get your property back in working order.

The SERVPRO Emergency Ready Profile offers the following:

  • A free assessment of your facilities emergency preparedness.
  • Secure information in one location that will help you get back into your building following a disaster.
  • Facility details such as shut off valve locations, priority contact information and identification of the line of command to authorize emergency work to begin

Please call SERVPRO of Sorrento Valley/University Place at (858)527-1144 to sign up for this FREE program.